Enzak vs Smart Text Back
Enzak offers missed call text-back with a focus on phone tree (IVR) integration and after-hours customization. At $99/mo plus a $99 setup fee, it's mid-range. The add-on pricing model is a concern — visual voicemail costs an additional $75/mo and call-back functionality adds $49/mo, which can push the effective price well above the base rate. We could not find public reviews on G2, Capterra, or Google to verify customer satisfaction.
| Feature | Smart Text Back | Enzak |
|---|---|---|
| Starting Price | $297/mo flat | $99/mo |
| Setup Fee | $1,000 one-time | $99 |
| Contract Required | Monthly — cancel anytime | Monthly |
| Missed Call Text-Back | ||
| 2-Way SMS | ||
| Review Management | ||
| Mobile App | ||
| Multi-Line Support | ||
| Scheduling / Booking | ||
| AI Call Answering |
Enzak Pros & Cons
Pros
- Customizable during/after-hours messages
- SMS IVR and phone tree integrations
- Detailed analytics
- US and Canada support
Cons
- $99 setup fee on top of $99/mo
- No public reviews on major platforms
- Add-ons add up quickly (visual voicemail +$75, call-back +$49)
- Limited integrations
Smart Text Back Pros & Cons
Pros
- Flat $297/mo — no per-user or per-minute billing
- All-in-one: text-back, 2-way SMS, reviews, mobile app
- Done-for-you setup — we handle everything
- Keep your existing business number
- Facebook & Google chat integration
Cons
- $1,000 one-time setup fee
- No AI call answering — text-back only
- SMS carrier usage rates apply on top of monthly fee
Pricing: $297/mo vs $99/mo
Smart Text Back is a flat $297/month with no per-user or per-minute charges. Enzak starts at $99/mo.
Enzak charges a $99 setup fee, while Smart Text Back charges $1,000 one-time. Smart Text Back's setup fee covers done-for-you configuration — we handle number setup, message templates, and team training so you don't need any technical knowledge.
Both services offer month-to-month billing with no long-term contracts — you can cancel either one anytime.
The key pricing difference: Smart Text Back includes everything in one flat fee. With Enzak, check whether the starting price includes all the features you need — some providers gate key features behind higher tiers or charge add-on fees that push the effective monthly cost above the advertised rate.
What Enzak Doesn't Include
Smart Text Back is an all-in-one platform: missed call text-back, 2-way SMS, review monitoring and replies, Facebook/Google chat, and a mobile app — all included.
Enzak is missing review management and reply tools, a mobile app for on-the-go management, scheduling and booking features. If you need those capabilities, you'd have to add separate tools, which means more logins, more cost, and more complexity.
For businesses that want one platform to handle all their customer communication, Smart Text Back provides better value — even if the headline price looks similar.
Who Each Tool Is Best For
Enzak is best for: Businesses wanting phone tree integration with text-back.
Smart Text Back is best for: small businesses that want a flat-rate, all-in-one missed call text back service with done-for-you setup, review management, and a mobile app — without per-user pricing or annual contracts.
If you're a small business owner who just wants to stop losing leads to missed calls without overpaying for features you don't need, Smart Text Back is the simpler, more affordable choice.
The Verdict
Choose Enzak if:
- Customizable during/after-hours messages
- SMS IVR and phone tree integrations
- Detailed analytics
Choose Smart Text Back if:
- You want a flat monthly rate with no per-user pricing
- You need text-back, 2-way SMS, and review management in one
- You want done-for-you setup with your existing number
Enzak vs Smart Text Back: FAQ
Data last verified: 2026-08-24
Pricing and features change frequently. Verify directly with the provider before making a decision.