How do I disable T-Mobile forwarding?

Dial ##61#, ##67#, and ##62# to reset your forwarding to default.

Can I change the ring time?

Yes, in the **61* code, the [SECONDS] can be 5, 10, 15, 20, 25, or 30.

Verified August 2026

T-Mobile Missed Call Text Back Setup

T-Mobile uses standard GSM codes for call management. Setting up conditional forwarding ensures that your 'no answer' and 'busy' states are handled by Smart Text Back.

Step-by-Step Instructions

Set 'No Answer' Forwarding

Dial the following (replace [NUMBER] with your Smart Text Back number):

**61*[NUMBER]**[SECONDS]#

Set 'Busy' Forwarding

Dial:

**67*[NUMBER]#

Set 'Unreachable' Forwarding

Dial:

**62*[NUMBER]#

Common Setup Problems

Q: Calls go to T-Mobile voicemail instead

A: You must ensure these codes are entered correctly to 'override' the default T-Mobile voicemail routing.

Or Skip All of This

Don't want to deal with dial codes or carrier settings? We offer done-for-you setup for every customer — a one-time $1,000 fee covers full configuration, custom templates, and team training.

Other Carrier Guides

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T-Mobile FAQ

Need Help?

Our support team is available to help you configure your line and test your setup.

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